Frequently Asked Questions
Order & Delivery
1. How can I track my order?
You can track your order using the tracking number provided to you by visiting the relevant shipping company's website or by contacting our customer service.
2. When will my order arrive?
Your order will typically arrive within 4-5 business days, depending on your location. Details about the shipping company and delivery time are included in the order confirmation email.
3. How much does delivery cost?
Shipping is free for all your orders.
4. Do you deliver internationally?
Yes, at www.speedlifewear.com, we deliver to many countries worldwide. For detailed information on international deliveries, please contact our customer service.
Returns & Refunds
1. What is your return process?
You can return your products within 30 days of receipt. To initiate a return, please contact our customer service to fill out a return form. Once you send back products that meet our return conditions, the return process will begin.
2. When will I receive my refund for returned items?
After the returned items reach us and are inspected, the refund process will be completed within 7-10 business days. The time it takes for the refund to reflect in your account may vary depending on your bank's processing time.
3. Which products cannot be returned?
Used, washed, or products with damaged original packaging cannot be returned. Hygiene products such as underwear and socks are also non-returnable.
Payments & Promotions
1. What payment methods do you accept?
We use the PAYTR payment system on www.speedlifewear.com. You can make payments using credit cards and debit cards.
2. How do I use a promo code?
You can use your promo code by entering it in the designated field on the checkout page along with the items in your shopping cart. Make sure your promo code is valid.
3. What should I do if I encounter problems during payment?
If you encounter any problems during payment, please contact our customer service. We are happy to assist you.
Products
1. How do I choose the right size for my product?
You can review our detailed size chart. By examining this chart, you can select the most suitable size for you. If you are unsure about the size, you can get support from our customer service.
2. What materials are used in your products?
Speedlife products are made using high-quality and durable materials. You can find detailed material information for each product on their respective pages.
3. When will out-of-stock items be available again?
It can be difficult to provide an exact date for when out-of-stock items will be available again. However, for information about stock status, please contact our customer service.
